Contact & suggestions

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What to write, and what to expect

Not every message needs the same detail. These are the four that arrive most often, and what helps in each case:

• Reporting a wrong result. The most useful message names three things: which calculator, exactly which values you entered, and the result you expected instead. With those three the case can be reproduced straight away; without them the reply is usually another round of questions. A screenshot helps, and so does telling us which browser you used.
• Asking for a new calculator. Tell us the decision you are trying to make, not only the name of the formula. Knowing what you would do with the number shapes which inputs the tool asks for and what it shows next to the result.
• Suggesting a clearer explanation. If a field label, a rate convention or an assumption confused you, that is a defect worth fixing. Say where you got stuck: wording problems are far more common than arithmetic ones, and they are the reason a correct number can still be read wrongly.
• Partnership or advertising. Put the specifics in the first message: who you are and what you propose. Anything that would put a financial promise in front of readers without a source behind it is declined, whatever it pays.

If you are writing about your own money

This deserves an honest answer up front: we cannot tell you what to do with it. Messages asking which fund to buy, whether to pay off a loan early, whether now is a good time to enter the market, or how a gain will be taxed where you live will get a reply — but the reply will be the same one: nobody here is a licensed financial adviser, an accountant or a tax specialist, and a confident answer from a stranger on the internet would be worth less to you than the silence. Tax and lending rules also differ by country and change over time, so even a well-meant answer could be wrong for your jurisdiction.

What we can do is explain how a tool reached its number: which formula it applies, what it assumes, and where its reference figures come from. Ask that, and you will get a real answer with the source attached — and you can then take it to someone who works under your own country's rules.

Reply times, and what happens to your message

Every message is read. Replies usually take a few business days, and reports of a wrong calculation are handled before anything else. Your email address is used only to answer you: it is never published, never sold and never added to a mailing list. If you would rather not use the form, plain email works just as well — contact@calculatorsmoney.com. Please do not send account numbers, statements, tax documents or any other financial identifiers; this form is not built to receive them, and none of them are needed to fix a calculator.